Privacy Policy

 

Privacy Policy

 

At Connecting NER, we understand and value your concerns about online privacy and security while browsing and shopping at our website. We make sure that the information you provide is respected and not misused. To understand our views and practices, please carefully read the following privacy policy, which is applicable to all personally identifiable information (“PII). If for some reason the following privacy and security policy does not answer your questions, please contact us or write to us at connectingner@gmail.com

A. General Privacy Policy

  1. This website with the URL of www.connectingner.com (website/site) is operated by Connecting NER Pvt. Ltd. (“We/Our/Us”). We collect information from you when you register on the site, place an order, enter a contest, respond to communication such as e-mail, or participate in another site feature.
  2. We collect your personal information in order to provide and continually improve our products and services.
  3. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
  4. You must also review and accept our Website Terms and Conditions as it is also applicable and govern your use of the Website.
  5. Our privacy policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.

B. How do we collect the information? 

  1. We may collect information through the Website when you visit. The data we collect depends on the context of your interaction with our website.
  2. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  3.  We may receive information from our logistics partner; updated delivery and address information from other third parties, which we use to correct our records and deliver your next purchase or communication more easily. 
  4. For Bulk orders or any other B2B (business to business) transactions: We may collect information through business interaction with you or your employees.

C. Information we collect

  1. We use the information we collect primarily to provide better, smooth, efficient and customised service to all our customers.
  2. When you visit our Site, some information is automatically collected. This may include information such as the Operating Systems (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Site. We also collect information about how you use our product.
  3. We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as best seller etc
  4. The full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; page response times; downloaded errors; length of visits to certain pages; page interaction information (such as scrolling, clicks and mouse-overs
  5. We may collect your PII automatically via Cookies, in line with the cookie settings on your browser. For more information about Cookies, please see the section below, titled “Cookies”.
  6. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies, see your browser’s instructions on changing your cookie settings. 
  7. We will retain your information as long as we require this to provide you goods and services for such a period as mandated by the concerned laws.

D. How do we use information? 

  1. We use the information we collect primarily to provide better, smooth, efficient and customised service to all our customers.
  2. We primarily use the information we collect to provide, maintain, protect and improve services to you which in compliances with our legal obligations. 
  3. We use the information collected through this website as described in this policy and we may use your information to provide you
    1. to improve our services, site and how we operate our business.
    2. to understand, enhance your experience using our site and products and services
    3. to personalize our products or services and make recommendations.
    4. to provide and deliver products; services you request
    5. to process, manage, complete your financial transactions; service your requested products
    6. to provide customer support and respond to your requests, comments, queries or complaints
    7. to send you related information, including confirmations, invoices, technical notices, important dates, third parties updates, security alerts and support.
    8. to drive marketing campaigns and promotional communications for which you have consented for. 
    9. to investigate, prevent or take action regarding illegal activities and/or violations of our Terms and Conditions.

E. How do we collect your personal data? 

  1. Information about our user is an important part of our business. Therefore, we are  careful and take due care to protect the same. 
  2. We may collect your data when you contact us through our website or register with us (through any form – e-mail address, hyperlink or social media posted) 
  3. We may collect your data to complete any transaction or provide any product you have requested. 
  4. We also share data with third parties working on our behalf; employed by us. The functions include analytics and performance review, fulfilling orders for products or services, delivering packages, processing payments, transmitting content and scoring credit risk. 
  5. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws. 
  6. Sometimes data can be automatically collected about your visit to the website. This information enables us to make improvements on our website content and navigation and includes your IP address and the way you use and interact with its content. 
  7. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use and other agreements, protect the rights, property or safety of Us, our users or others. This includes exchanging information with other companies and organisations for fraud protections and credit risk reduction; to ensure safety and security. 
  8. If you wish to delete your account or request that we no longer use your information. Please contact us or write to us at connectingner@gmail.com for more details. 

F. Use of Cookies 

  1. We use Cookies to enhance and optimise your web presence. These are small text files stored on your computer’s main memory. These cookies are deleted after you close the browser. Other Cookies remain on your device (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our website. 
  2. This further helps us in learning more about your interest and provides you with essential features and services for additional purposes such as keeping track of items stored in your shopping cart, conducting diagnostics to improve the content, products and services, preventing fraudulent activity and improving security. 
  3. We may use cookies for delivering marketing activities that we believe is most relevant to you on our websites 
  4. Our Cookies allow you to take advantage of some of our essential features. For instance, if you block our cookies, you will not be able to add items to your cart, proceed to checkout, or use any product that requires you to sign in. 
  5. You can enable the storage of Cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services on the website

G. Data Security 

  1. We understand your concerns regarding your privacy and security. Therefore, we take due care to protect our customer data; verifying your identity before granting access. 
  2. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. We have partnered with a third party who deals with data protection from illegal or unauthorised usage. 
  3. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card, debit card, net banking and login credentials to be transmitted securely. 
  4. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse and unauthorized access, disclosure alteration and destruction. However, it is your responsibility to safeguard your account with passwords you use with other accounts as your password for our services. For example, redirect through google and facebook login. 
  5. Information collected from you will be stored for such period as required to complete the transactions entered into with you or such period as mandated under the applicable laws. 
  6. We use encryption at relevant points to protect your data

H. Sharing of Personally Identifiable Information (PII) 

  1. We respect your PII and do not share your personal data with third parties without your prior consent other than 
    1. Partners that help us provide you with secured user experience. Such engagement may involve sharing of information. 
    2. To comply with laws or to respond to lawful requests and legal process. 
    3. In an emergency, including to protect the personal safety of any person. 
    4. For the purpose of a business deal involving the sale or transfer of a part of our business or assets. 

         2.  We do not market or sell your PII to any third party.

I. Links and Plugins 

  1. Our website has links that redirect you to our social networking pages like Facebook, Instagram, Twitter and LinkedIn and others that could be added from time to time. 
  2. Your visits and activity to those portals are your responsibilities and you shall be governed by their privacy policies. We encourage you to go through their privacy statements; governed by the respective privacy policies of the social networks.

J. Consent 

  • Newsletter Consent: Your email address is used for the newsletter subscription and it automatically grants us the consent. However, cancellation is possible at any time, by clicking on the unsubscribe option given in the email footer. 
  • Age of Consent: By using our website, you represent that you are in the legal age of majority in the jurisdiction you reside. However, our website with the consent of your parent or legal guardian, you may use. In any case, we will not be liable for any cause of action that arose due to non-compliance with this section. 
  • Your Consent: By accepting this Privacy Policy and our Terms and Conditions, you agree to disclosure of your personal information in the manner described in this Privacy Policy

K. Complaints 

If for some reason the following privacy and security policy does not answer your questions, please contact us or write to us at connectingner@gmail.com. We will deal promptly with your complaint and try to resolve it at the earliest.

Disclaimer:

All policies are subject to change without prior notice. We encourage you to check our Privacy Policy from time to time. [/vc_column_text][/vc_column][/vc_row]

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